Accessibility Statement

Meridian Home Health Care is committed to providing an accessible and inclusive experience for all individuals, including people with disabilities.

We believe that everyone deserves equal access to information, services, and opportunities. We are committed to treating all individuals with dignity, independence, integration, and equality of opportunity while working to identify, remove, and prevent barriers to accessibility.

Our Commitment

Meridian Home Health Care strives to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We are committed to making our services, communications, and website accessible to the widest possible audience.

As part of this commitment, we continually work to:

• Improve the accessibility and usability of our website. • Provide information in accessible formats upon request. • Accommodate communication needs whenever possible. • Ensure our policies and practices support accessibility and inclusion. • Train employees on accessibility requirements and customer service standards. • Review and improve accessibility practices on an ongoing basis.

Website Accessibility

We strive to ensure that our website is accessible to individuals using assistive technologies, including screen readers, keyboard navigation, and other accessibility tools.

While we make every effort to maintain accessibility standards, we recognize that accessibility is an ongoing process. If you encounter any barriers while using our website, we encourage you to contact us.

Requesting Accessible Formats

If you require information from our website or organization in an alternative format, please contact us. We will work with you to provide information in a format that meets your accessibility needs whenever reasonably possible.

Accessibility Feedback

We welcome feedback regarding the accessibility of our services and website. Feedback helps us identify opportunities for improvement and better serve our clients, families, employees, and community members.

To provide accessibility feedback or request accommodation, please contact:

Meridian Home Health Care

Phone: 905-683-2111

Email: feedback@meridianhomecare.ca

Website: meridianhomehealth.ca

Ongoing Improvement

Meridian Home Health Care is committed to ongoing accessibility monitoring and continuous improvement. We regularly review our policies, procedures, and digital content to support compliance with accessibility legislation and to ensure an inclusive experience for all.

Last Updated: June 2026